To best deploy HealthONE’s resources to meet community needs, the North Suburban Medical Center Northeast and Northwest ERs have temporarily suspended all emergency services. The main emergency room at North Suburban Medical Center, and all of our HealthONE hospitals and our three other free standing ER locations remain open to care for our community. To find a HealthONE ER near you visit HealthONEcares.com/ER or call 911 if you are experiencing a medical emergency.
Emergency rooms (ERs) in North Denver
When a medical emergency strikes, your family needs quality emergency care as quickly as possible. North Suburban Medical Center, part of the HealthONE network in Denver, provides excellent ER care and has full-service freestanding emergency rooms in Thornton and Westminster.
If someone is having a medical emergency, call 911 immediately. For non-emergent questions about our services, please call (303) 920-4362.
If you think your child may need to go to the ER and your doctor's office is closed (on evenings or weekends), call our free pediatric nurse advice line at (303) 563-3300. You may also call our adult nurse advice line at (888) 839-2752 if you are unsure if your symptoms require an ER visit.
North Suburban ER
The North Suburban emergency room offers award-winning emergency care for our community, as well as:
- Board-certified emergency doctors and pediatricians
- Experienced emergency room nurses and pediatric nurses
- On-call specialists for life-threatening injuries and illnesses
- Rapid response programs, including cardiac alert and stroke alert
- AirLife helicopter ready to transport stable patients from North Suburban to a Level I Trauma Center at a moment’s notice
- State-of-the art diagnostic imaging and laboratory services
- Kid-sized medical equipment and cheerful private rooms to help calm our pediatric patients
North Suburban is committed to providing the highest-quality emergency care for our community. Our emergency room works with local EMS providers to ensure you receive the lifesaving treatment you need—fast.
We have implemented the following protocols to ensure rapid treatment in our ER.
North Suburban has one of the best records in the U.S. for getting its patients lifesaving procedures quickly. The national standard set by the American College of Cardiology and the American Heart Association is 90 minutes, beginning when the patient enters the emergency room. The national average is 122 minutes.
Stroke patients at North Suburban receive prompt, coordinated treatment from a team of neurologists and specially trained nurses and technicians. Our facility uses the most innovative telemedicine technology to coordinate with the neurosciences department at Swedish Medical Center. This allows us to bring advanced stroke care to our state’s fastest growing communities.
If you are in our hospital and something does not feel right to you, you can activate “Condition H.” An emergency medical team will be at your bedside immediately. Just dial “O” and tell the hospital operator Condition H and your room number.
Pediatric-friendly emergency room
North Suburban’s pediatric emergency services offer a child-friendly environment and kid-sized medical equipment.
Our pediatric-friendly ER is open from 10 a.m. to midnight seven days a week, 365 days a year. If your child needs emergency care outside of these hours, he or she can be seen in our main emergency room 24/7.
Northwest ER in Westminster
Our freestanding Northwest ER provides hospital-quality, family-friendly care for the Westminster and Broomfield communities.
Northeast ER in Thornton
Whether you have a minor injury or a life-threatening illness, the nurses and doctors at our freestanding Northeast ER are ready to care for the whole family.
ER wait times
The ER wait time represent a four-hour rolling average updated every 30 minutes and is defined as the time of patient arrival until the time the patient is greeted by a qualified medical professional. Patients are triaged at arrival and are then seen by a qualified medical professional in priority order based on their presenting complaint and reason for visit.